Privacy policy

This notice explains how Aelixar processes personal data for customers in the United Kingdom. It applies to this storefront, customer accounts, purchases, support, and mobile service administration.

Information we process

We process account and contact details, order and payment status, SIM and service identifiers, usage summaries, delivery information, support records, and identity information where KYC is required. Payment credentials are handled by Stripe and are not stored by this storefront.

Why we use it

We use information to provide service, prevent fraud, fulfil legal and regulatory duties, administer number transfers, support customers, reconcile partner attribution, and improve the storefront when analytics consent is given.

Sharing and retention

Information is shared only with service providers needed for payment, communications, identity checks, delivery, tax, and network fulfilment. Retention follows contractual, regulatory, security, and accounting requirements.

Your choices

You can review account data, control optional analytics, request correction, and use the account deletion process where applicable. Contact care@aelixar.com for privacy requests.

International processing

Where providers process information outside your country, Aelixar uses the safeguards required by applicable law.

Updates

Material changes are published here with a revised effective date.